Record BongaCams with CaptureGem
Table of Contents
CaptureGem saves public BongaCams shows from the desktop app on Windows, macOS and Linux. You don’t need a BongaCams account.
Before you start
Download CaptureGem for Windows, macOS or Linux and open the desktop app. Use the latest version for the most recent fixes.
What to paste or type
Copy the room address from your browser, such as https://bongacams.com/model_username. The username is what comes after bongacams.com/.
BongaCams is also reachable under other domain names, but CaptureGem only recognizes bongacams.com links. If your address uses a different domain, choose BongaCams yourself and type the username.
Add the stream
- Open the Record tab in CaptureGem.
- Paste the link into Enter URL or Username in the Add Stream panel. CaptureGem recognizes it and sets Select Website to BongaCams. To type just the username instead, choose BongaCams under Select Website first.
- Leave Monitor Only switched off. With it on, CaptureGem only watches the stream and doesn’t save a video.
- Click Add Stream.

What the status means
A model in a public show switches to Recording within a few seconds. Otherwise the Status column tells you why:
- Private: the model is in a private, group, ticket or other non-public show.
- Offline: the model is offline or away.
- Errored: CaptureGem couldn’t check or record the room.
Hover over a status to see more detail, including the reason behind an Errored status.
Free version or Premium
On the free version, each recording is saved for up to 5 minutes and you can add up to 10 models. Recording only starts if the model is live when you add or start them, so if they were offline, start the recording again once they’re back. Premium removes both limits and adds auto-record: select the model on the Record tab, open Modify Auto Record under Actions and choose Record Always. From then on CaptureGem records whenever the model comes online and starts again after a disconnect. Turning on Auto Record All Newly Added Models in Settings does the same for every model you add later. Live previews of everything that’s recording are on the Monitor tab.
Where the recording goes
After a recording stops, CaptureGem converts it into a video file, which can take a while for a long session. The Review tab lets you play, trim, tag or delete it, and Open Video Folder on the Record tab opens the folder that holds your files. Recordings are MP4 files by default. With Premium, each file runs up to 60 minutes by default and auto-record continues straight into the next one. The save folder, the file length (Cap Video Segments at Duration (Minutes)) and the container format are all in Settings; the settings overview on capturegem.com explains each option.
BongaCams notes and troubleshooting
- Quality: CaptureGem takes the best quality the model streams. To save bandwidth and disk space, set a lower BongaCams limit under Max Resolution Per Site in Settings > Advanced Settings. When that quality isn’t on offer, CaptureGem records the model’s default (highest) quality instead.
- Entry shows Other Site: a link from a BongaCams mirror domain is added as Other Site, which doesn’t use CaptureGem’s BongaCams support. Delete it and add the model again with BongaCams selected.
- Private shows: CaptureGem saves public shows. If you can watch a private show in your own browser, the Premium Proxy feature can record it; capturegem.com has proxy guides for Windows, macOS and Linux.
More help
- The full BongaCams recording guide on capturegem.com
- Download CaptureGem or compare plans
- Every site CaptureGem supports, and our guides for each site
- Your first CaptureGem recording, troubleshooting a recording and where CaptureGem keeps its files
- Proxy walkthroughs on this site: Windows and macOS
If a recording keeps failing, update CaptureGem, check that the stream plays in your browser, and ask in the CaptureGem Discord. Premium members can also send a failed recording to support.
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